FREQUENTLY ASKED QUESTIONS ON BETKING
Question: What are the minimum and maximum selection of bet slips?
Answer: You can have a minimum of one (1) selection and a maximum of forty (40) selections.
Question: What are the minimum and maximum stakes I can place?
Answer: The minimum stake you can place on sports is N100, while there is no maximum stake, but it should not exceed the possible winnings on a bet slip.
Question: How do I open an account?
Answer: Visit m.BetKing.com and then click on the Register button displayed in green at the top right corner of the screen and then follow the simple steps outlined there. You will be able to begin betting immediately after you have funded your account after registering.
Question: How does the 225% Accumulator Bonus work?
Answer: It’s simple. Only make sure you have at least 5 events that have minimum odds of 1.2 on your ticket and you qualify for a bonus on your potential win. If you have up to 40 events on your ticket with odds that are at least 1.2 then you can get 225% extra on top of your potential winning.
Question: What is the lowest amount Agents and Online users can withdraw?
Answer: The lowest amount you can withdraw is N5000 as an Agent and Online user.
Question: In which currencies can I bet?
Answer: Currently, you can ONLY bet with the Nigerian Naira.
Question: Can I change my username?
Answer: No, you cannot. The username that you have chosen during the registration process cannot be changed once you have created your BetKing account. Take care to choose your best username.
Question: What is Live Betting?
Answer: Live Betting is an exciting form of wagering that allows you to place bets on events that are ongoing. The odds are dynamic and change in accordance with the course of the actual event, offering double excitement as you get to monitor the event during play.
Question: How do I search for my bets?
Answer: Before you can search for bets you have placed, you need to be logged in. Kindly follow the simple steps below to search for your bets;
Step 1: Log in to your account
Step 2: Click the ‘My Account’ icon on the top right corner of your screen
Step 3: Select ‘Bet Search’ on the left side of the page
Step 4: Click on ‘outcome’ to filter the status of your bets
Step 5: Filter the ‘Date From’ and ‘Date To’ to the period of the bet placed.
Step 6: Click on the proceed button to display your bets
Question: How do I play combination or system bet? What is the minimum stake?
Answer: A combination bet is a type of bet that allows you to select a number of possible outcomes on your ticket so that you are not at a complete loss if multiple games on your ticket are not winning.
Make sure that you are logged into your account with your username and password then you can follow the steps below;
Step 1: Select your sport of choice from the menu on the left side of the homepage. (Soccer, for instance)
Step 2: Select the tournament of your choice and click ‘Proceed’
Step 3: Choose the markets you wish to play and select the odds by clicking on them. Your selections will automatically be added to your betting slip on the right side of the page.
Step 4: Click on “Comb. Bet” below your selection
Step 5: Input the amount you wish to stake (Note that the minimum amount per COM is #5 based on the GRP selected/ticked)
Step 6: Click on ‘Proceed’
Step 7: A confirmation message will pop up on your screen. Click on ‘Confirm’
A message will be displayed to show that your bet has been successfully placed.
Question: How do I retrieve my Login Details?
Answer: To retrieve your password, please click on “Forgot Password” on the home page, next to the login area. on the next page, input your username and click next. The system will automatically generate a link that would be sent to your registered E-mail address. When you click on the link, you will get a prompt to reset your password immediately, Please, go ahead and reset your password to a preferred one you can easily remember.
If you have forgotten your username, please contact our Customer Services via mail: [email protected] or chat with us via the BetKing website.
Question: How to Change Password?
Answer: Log in to your account, go to the “My Account” section, click on the “Change Password” and follow the steps.
Question: Where do I find my User ID & Username?
Answer: Log on to https://betking.com with your username and password. You will find your Agent ID and username in the top right corner of the homepage.
Question: How do I update my personal details?
Answer: Please contact the customer support channel via [email protected]
Question: Can I open more than one account?
Answer: No. Multiple accounts are not allowed.
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